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Rider Help Center

Rider Command Center | Palisade Bike Rentals

Rider Command Center

Palisade Bike Rentals
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Bike & Ride Support

How to Operate E-Bike

Power On: Press and hold the power button on the handlebar display for 2 seconds.

Assist Levels: Use + and - buttons to change power (1 is low, 5 is high).

Gears: Use the right-hand shifter. Shift only while pedaling.

Locking the Bike

Always lock the frame to a fixed object (rack, post). Do not just lock the wheel. Please do not leave bikes unattended for long periods.

Puncture Promise™ Info

You are covered! If you get a flat on a paved road or designated trail:

  1. Stop riding immediately to prevent rim damage.
  2. Tap the black "Call for Rescue" button at the top of this page.
  3. We will come swap your bike or fix it. Free of charge.
© Palisade Bike Rentals • 538 35 1/2 Rd